Scopewell Expands AI-Enabled CRM Services to Help Nonprofits Strengthen Donor and Volunteer Engagement

DULUTH, Ga., Aug. 27, 2025 /PRNewswire/ — Scopewell, a leader in mission-driven technology for healthcare and nonprofits, today announced the expansion of its services that combine customer relationship management (CRM) platforms with responsible artificial intelligence (AI) to help nonprofits increase donor retention, grow volunteer engagement, and streamline operations.

Scopewell's nonprofit practice focuses on building and optimizing CRM environments that give organizations a complete view of their supporters. The expanded services integrate AI capabilities such as predictive analytics to identify potential major donors, personalized engagement journeys that adapt based on a volunteer's activity, and intelligent reporting to help nonprofits do more with limited resources.

"Nonprofits face the same data challenges as the largest enterprises, but without the same budgets or staffing," said Shaena Leuthe, President of Scopewell. "By pairing proven CRM platforms with responsible AI, we're giving them a way to work smarter and more efficiently. We're making it possible for them to free up their most valuable resource, their time, to focus on their mission, not manual administration."

Nonprofit organizations working with Scopewell have already seen significant results. For example, a youth development organization used the service to simplify volunteer tracking, which cut administrative time for event sign-ups by 50 percent. Another client, a human services group, utilized the new tools to automate grant reporting, creating a real-time snapshot of fund utilization for compliance and audit purposes.

With deep expertise in healthcare and nonprofit technology, Scopewell is positioned as a trusted partner for organizations seeking to modernize their digital infrastructure and expand their impact.