Case Study

Salesforce Health Cloud for Care Coordination

Industry: Healthcare | Care Management | Team Collaboration

The Challenge

Care team members were using spreadsheets and email to coordinate referrals and track care plans, leading to fragmented care and missed follow-ups.

Our Approach

Scopewell deployed Health Cloud’s care team coordination features and referral tracking workflows, with dashboards for clinical leadership and real-time task visibility.

Key Results

50% reduction in delayed referrals

Unified care plans across roles

Improved continuity of care for high-risk patients

Ongoing Support 

We support integration with behavioral health systems and enhanced analytics.

Interested in building a resilient IT foundation?

Let’s Talk →